Town of Ashby
Public Records Access Guidelines

Effective January 1, 2017, the Massachusetts Public Records Law, G.L. c.66 and c.4, §7(26) provides that a municipality must, within 10 business days (Monday through Friday, excluding legal holidays), respond to a request for records by providing access to or a copy of such records, or explaining any delay or denial.  These guidelines are intended to assist members of the public seeking access to public records in the custody of the City/Town of Ashby.

General Information:

  1. Business Hours.  There are no uniform business hours of the Town Hall; hours will vary by day of the week, and by particular office
  2. Records Access Officers.  The following Records Access Officers (“RAO”) have been designated:

Tiffany Call, Town Clerk
895 Main Street
978-386-2424 x10
Mon-Thurs 8:00-12:00
Wed 5:00-8:00 PM    

Robert B. Hanson. Town Administrator
895 Main Street                     
978-386-2501 x25
Mon-Wed 10:00–4:00
Fred Alden, Chief of Police
(re: Police Department Records) 
893 Main Street 
Ashby, MA01431
Michael Bussell, Fire Chief
(re: Fire Department Records)
1093 Main Street
Ashby, MA 01431

Records Access Officers are available to answer questions concerning and help facilitate the making of public records requests.  Contact information for RAOs is also posted on and at public offices.

Public Records Law Information.  General information about the public records law and public records requests is found in the Secretary of the Commonwealth’s, “A Guide to the Massachusetts Public Records Law,” January 2017 edition, found online at: